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125 Harvest St, Salinas, California, 93901 (831) 710-5059
Renteria's Tax Service

Privacy Policy

Last updated: November 11, 2026

This Privacy Policy describes how Renteria’s Tax Service (“we”, “us”, “our”) collects, uses, and shares personal information when you visit this website (the “Site”), contact us, or use our tax preparation, payroll, notary or insurance services.

Personal information we collect

Information you give us. When you submit a form on the Site, call, text or email us, or engage us for a service, we collect the information you provide — typically your name, email address, mobile or landline telephone number, the details of your enquiry, and, if you become a client, the tax, payroll and identity documents needed to perform the service. If you opt in to text messages, we also record your text messaging consent, including the date, time and method by which you gave it.

Information collected automatically. When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the individual pages you view, what website or search term referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Browsing Information”.

We collect Browsing Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Service and payment information. When you purchase or attempt to purchase a service from us, we collect information including your name, billing address, payment information, email address, and phone number. We refer to this as “Service Information”.

When we refer to “Your Personal Information” in this Privacy Policy, we mean Browsing Information, Service Information, and the information you give us described above.

Text messaging and your mobile information

If you provide your mobile number and opt in, we use it to send you text messages about your enquiry, your appointments, documents we need from you, and the service you have engaged us for. Our text messages are sent from (831) 480-9390. We do not send marketing or promotional text messages. Full details of the program, including message frequency, rates and how to opt out, are in the SMS terms section of our Terms and Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing described in this Privacy Policy and will not be shared with any third party. Mobile information may be disclosed only to subcontractors and service providers acting on our behalf strictly to operate the messaging service or provide customer support — for example, our messaging platform provider — and those providers are contractually prohibited from using it for their own purposes or for any marketing. We do not sell your mobile information.

You can stop receiving text messages at any time by replying STOP to any message from us, or by calling (831) 710-5059 or emailing [email protected]. Reply HELP to any message for help. Message frequency varies, and message and data rates may apply.

Please do not send Social Security numbers, bank details or images of tax documents by text message — text messaging is not a secure channel.

How do we use your personal information?

We use the information you give us and the Service Information we collect to:

  • Provide the tax, payroll, notary and insurance services you request, and prepare and file the associated documents;
  • Respond to your enquiries and communicate with you by phone, email and — where you have opted in — text message;
  • Schedule, confirm and remind you of appointments;
  • Process payments and provide invoices or receipts;
  • Screen for potential risk or fraud; and
  • Where you have separately agreed, send you information about our services.

We use Browsing Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site — for example, by generating analytics about how visitors browse and interact with it.

Information you provide for the preparation of a tax return is also protected by federal law. We do not disclose tax return information to any third party for any purpose other than preparing or filing your return unless you give us separate written consent, or the disclosure is required by law.

Sharing your personal information

We share Your Personal Information only as described here:

  • Service providers. With vendors who perform functions on our behalf — such as tax preparation and e-filing software, payroll processing, payment processing, our messaging platform and website analytics — and only to the extent needed to perform those functions.
  • Tax and government authorities. With the IRS, the California Franchise Tax Board and other agencies as required to prepare and file your returns and filings.
  • Analytics. We may use Google Analytics to help us understand how visitors use the Site. You can read how Google uses this information at google.com/intl/en/policies/privacy, and opt out at tools.google.com/dlpage/gaoptout.
  • Legal compliance. To comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell your personal information, and we do not share it with third parties or affiliates for their own marketing purposes. As stated above, mobile information and text messaging opt-in data and consent are excluded from all of the sharing described in this section and are never shared with any third party for marketing or promotional purposes.

Do not track

Please note that we presently do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your California privacy rights

If you are a California resident, you may have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, to request that we correct or delete that information, and not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined by California law. To make a request, contact us using the details below; we will verify your identity before responding.

Your rights if you are outside the United States

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. We process your information in order to fulfill contracts we may have with you, to comply with legal obligations, or to pursue the legitimate business interests listed above. Please note that your information is processed and stored in the United States.

Data retention

We retain records relating to a tax return, payroll filing or notary act for as long as federal and California law require, and we retain other Service Information for our records unless and until you ask us to delete it. Records of your text messaging consent and of any opt-out are kept for as long as needed to demonstrate compliance with telephone consumer protection laws, even after you unsubscribe.

Security

We use reasonable administrative, technical and physical safeguards to protect the personal information in our care. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Minors

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date at the top of this page shows when it was last revised.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: